Legal & policies
These policies apply to the QwikExit shopper app, the QwikExit Store app, the Retailer Console and this website. They are written for India, under the Digital Personal Data Protection Act, 2023, the DPDP Rules, 2025, the Information Technology Act, 2000 and its rules, and the Consumer Protection Act, 2019.
Privacy PolicyWhat personal data QwikExit collects, why, who it is shared with, how long it is kept, and your rights under the DPDP Act, 2023.Terms of UseThe terms for using the QwikExit shopper app, website and scan-and-pay checkout in partner stores.Retailer TermsTerms for retailers using the QwikExit Retailer Console, store apps and checkout, including data processing terms.Refund & Cancellation PolicyReturns, refunds, failed and duplicate payments for in-store purchases, and cancelling or refunding the Pro plan.Account & Data DeletionHow to delete your QwikExit account from the app or by email, what is erased, and what the law requires us to keep.Cookie & Storage PolicyThe cookies and on-device storage used by the QwikExit website, Retailer Console and apps.Acceptable Use & Fair Exit PolicyFair use of QwikExit, how exit verification works, and what shoppers, staff and retailers must not do.Grievance RedressalContact our Grievance Officer, response timelines, and how to escalate a privacy or consumer complaint.Shipping & Delivery PolicyQwikExit purchases are collected in the store; the Pro plan is delivered instantly in the app.App Licence (EULA)The licence to use the QwikExit and QwikExit Store mobile apps, including the terms Apple and Google require.Contact UsHow to reach BharatAI Solutions Private Limited about QwikExit: support, privacy, grievances and business.